Privacy Policy

Updated Date: August 1, 2024

We are committed to safeguarding the privacy of our website visitors. To ensure you understand how we use your data to provide you with the highest quality of service, please read this Policy in its entirety to ensure you are able to make informed decisions about your data usage.

Introduction

This Privacy Policy governs the manner in which MCTLV collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://mctlv.com/ website (“Site”) and Services. This privacy policy applies to the Site and all “Products and Services” offered by MCTLV.

Information Collected

The personal information we collect depends on your relationship with us and the requirements of applicable law as described.

We may collect information:

  • That you provide to us directly through the Site or otherwise
  • That your employer, broker, or guardian provides to us
  • About your devices, your location, your use of Products and Services, which may be collected through cookies, pixels, or other internet technologies
  • That we obtain through additional sources

Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

Personal Identification Information

We may collect personal identification information and customer relationship data from Users depending upon your relationship with us and use of our Products and Services.

We may collect the following personal identification information, dependent upon the Products and Services you use:

  • Contact information: Name, email address, mailing address, phone number, and other details that enable us to contact Users.
  • Verification information: Government-issued IDs, photo IDs, employment details, employment identification numbers, dates of birth, or other necessary means to verify identification.
  • Professional information: Company name, role or title, industry category, or other information about your profession.
  • Payment information: Credit or debit card information, bank account information, and other payment needs required to purchase Products and Services.
  • Intellectual Property: Logos, trademarks, and other intellectual property you own.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

We may collect the following non-personal identification information, dependent upon the Products and Services you use:

  • Information for Interest-Based Advertising: Through the Site, we allow third-party partners to use tracking tools to collect anonymous, non-personal information regarding your activities and share this anonymous data with third-party advertising partners. Advertising partners use this non-personal data to deliver targeted, interest-based advertising to you outside of the Site.
  • Google Analytics Data: Users can find information about Google Analytics’ privacy policies and practices at Google’s Privacy & Terms site.
  • Mobile software: Some of our Products and Services are available on mobile devices and may store information. These technologies share information with us to enable MCTLV to track usage and enable you to use all functionality.
  • Performance analysis: We anonymize User data to evaluate performance across the organization and improve the User experience and Products and Services.

Supplied Data

Please do not supply any other person’s personal data to us, unless we prompt you to do so.

Cookies

Our Site may use “cookies” to enhance User experience through the Site or its plug-ins. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. We use cookies for functionality of the site, analytics, advertising, and targeting through the delivery of interest-based advertising. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

MCTLV may collect and use Users’ personal information for the following purposes:

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We may use feedback you provide to improve our products and services.
  • To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey, or other Site feature
  • To send Users information or offers they agreed to receive about topics and goods we think will be of interest to them
  • To send periodic emails
  • To share with insurers and/or professional advisors: Information you provide may be necessary for the purpose of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, exercise, or defense of legal claims, whether in court proceeding or in an administrative or out-of-court procedure.
  • To share with partners: Information you provide for specific partner promotions and events can be shared with partners, only when you have provided consent for that information to be shared upon submission or for information that is necessary to use our goods or services. Users can find information about the providers’ privacy policies and practices for partners necessary to use goods or services at Kisi’s Privacy Policy.
  • To process payments: Financial transactions relating to our website and services may be handled by our payment services providers only to the extent necessary for the purposes of processing payments, refunding payments, and handling queries related to such payments and refunds. Users can find information about the payment services providers’ privacy policies and practices at Shopify’s Privacy Policy and Fidelity Payment’s Privacy Policy.

We may use the email address to send User information and updates pertaining to their order and request. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How We Protect Your Information

We adopt data collection, storage, and processing practices and security measures we deem appropriate to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Rights to Your Information

Users have rights to their data and we value their trust in MCTLV’s compliance with data regulation and access to their personal data.

In accordance with applicable law, Users’ principal rights are:

  • The right to be informed of the collection of your data and to know how it will be collected, processed, and stored, and for what purposes as outlined in this Privacy Policy.
  • The right to access data and confirm if data is being used, collected, stored, and for what purposes.
  • The right to correct incomplete or incorrect data.
  • The right to be forgotten and request the deletion of your data where the collection of the personal data is no longer necessary and there is no other legal ground for processing the data.
  • The right to restriction of processing to block or suppress personal data being processed or used.
  • The right to data portability to move, copy, or transfer personal data from one data controller to another in a safe and secure way.
  • The right to object to processing to exclude data from being included in direct marketing databases and to object to being subject to public authorities or companies processing their data without consent.
  • The right to withdraw consent and not be subject to automated decision making.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

MCTLV is headquartered in the United States. If applicable, transfers of your data to the United States will be protected by appropriate safeguards.

Third-party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to This Privacy Policy

MCTLV has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Privacy
MCTLV
info@mctlv.com